Returns & Exchanges

At ETOILE, we want you to glow with confidence; if you are not completely satisfied with your purchase, you may return or exchange unopened beauty products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your unused items in their original packaging, ensuring all protective seals remain intact to qualify for a full refund.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our beauty experts receive and inspect your return, we will process your refund or ship your exchange within 5-7 business days.